The Automation Advantage
Replace manual chaos with a structured, legally compliant system that runs on autopilot.
Manual Processing
- Manual deadline calculation based on delivery dates
- Copy-pasting emails to confirm receipts
- Spreadsheet tracking for refunds & statuses
- High risk of human error & legal non-compliance
Intelligent Automation
- Auto-deadline calculation (14/30 days) based on delivery
- Instant confirmations sent via automated email triggers
- Central dashboard with real-time status overview
- One-click refunds & restocking directly in Shopify
Everything you need for compliance
Smart Deadlines
Automatically calculates withdrawal windows (14, 21, or 30 days) starting from the exact delivery date, even for partial shipments.
Product Exclusions
Define non-returnable items (hygiene, personalized, perishable) using metafields. Prevents withdrawal requests for ineligible products.
Shopify Flow
Native integration with Shopify Flow. Trigger complex workflows like "Withdrawal Received" to automate support tickets or slack alerts.
Partial Withdrawals
Customers can select specific items to return from an order. The system automatically recalculates refund values and updates inventory.
Auto-Tagging
Automatically adds tags to Shopify orders (e.g., "Withdrawal Pending", "Refunded") to keep your fulfillment team in sync.
CSV Export & Reports
Export all withdrawal data for accounting. Analyze return reasons and identify problematic products with built-in reporting.
B2B-Logik
B2B-Bestellungen per Order-Tag ausschließen. Verbraucherrecht gilt nur für Privatkunden – mit B2B-Logik bleiben Geschäftskunden davon getrennt.
E-Mail-Benachrichtigungen
Automatische E-Mails bei jedem eingegangenen Widerruf. Ihr Team wird sofort benachrichtigt und kann schnell reagieren.
Deeply Integrated into Shopify Admin
We don't force you to use an external dashboard. Manage withdrawals directly where you work—inside the Shopify Order details page.
Admin App Block
Appears as a native block in your order view. Approve, reject, or refund without switching tabs.
Reduced Clicks
What used to take 15 clicks and 3 emails now takes 1 click. Systematic efficiency.
Status Clarity
Clear status badges (Pending, Approved, Refunded, Rejected) visible instantly on order lists.
Transparent Pricing
Choose the level of automation that fits your volume.
Free
Essential compliance for small stores.
- Widerrufsformular als Themeblock
- Automatische 14-Tage-Frist
- Stornierung & Rückgabeanfragen
- Produkt-Widerrufsausschluss
- Dashboard & Widerrufsdetailseite
- E-Mail-Benachrichtigungen
- Mehrsprachig (alle EU-Sprachen)
Pro
Full automation for growing businesses.
- Alles aus Kostenlos
- Auto-Deadline Calculation
- Partial Withdrawals
- Auto-Tagging
- Multi-language (EN/DE)
- Order/Kunden App Extensions
- Ausschließen von B2B Bestellungen
- Teilwiderrufe
- Prioritäts-Support
Plus
Advanced workflows for high volume.
- Everything in Pro
- Shopify Flow Triggers
- CSV Exports
- Custom SMTP
- Priority Support
- Prioritäts-Support
No Black Box Logic.
Full Transparency.
We believe in clear documentation and developer-friendly structures. Understand exactly how the app calculates deadlines and processes data.
Legal Explanation
Detailed breakdown of how we comply with EU Directive 2011/83/EU.
Developer Friendly
Clear documentation on metafields and liquid integration.
Trusted by Professional Merchants
“Saved us at least 15 hours a week on manual emails. The auto-deadline calculation is a lifesaver for legal safety.”
“Finally a professional solution. No more Excel sheets. The admin block integration makes it feel like part of Shopify.”
“Setup was super easy. The product exclusion feature works perfectly for our personalized items.”